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General terms and conditions of business

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1. Scope
These terms and conditions apply to all orders placed with:

  • Renski Sàrl, for direct sales to companies.


For sales conducted with Outlawz-food AG or their online shop, the general terms and conditions (GTCs) of Outlawz-food AG apply.
 

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed. An entrepreneur is a natural or legal person or a partnership with legal capacity, acting in the exercise of their commercial or self-employed professional activity when concluding a legal transaction.
 

2. Contracting Party, Conclusion of Contract, Correction Possibilities

The purchase contract is concluded with Renski Sàrl for direct sales and with Outlawz-food AG for orders placed via their platform.

·  By submitting your order, you are making a binding offer to purchase the goods in the cart. The purchase contract is concluded once we confirm receipt of the order. You will receive an order confirmation via email shortly after placing the order.

·  For direct orders via Renski Sàrl, the purchase is confirmed with the receipt of the client's order. Payment is due according to the terms laid out in section 5.

3. Contract Language and Storage

The languages available for signing contracts are English and French. The contract text will be stored by us, and we will send you the order data along with these terms and conditions in text form.
 

4. Terms of Delivery

Shipping costs may apply in addition to the product prices. Details on possible shipping costs are available in the offers or in the product listings on the Outlawz online shop.

Delivery lead times and conditions for direct company sales from Renski Sàrl will be agreed upon at the time of order.
 

5. Payment Methods

Payment options differ based on the sales channel:

  1. Via Outlawz-food AG (for private clients and company sales):

  2. Direct Sales from Renski Sàrl (for companies):

    • Bank Transfer: Upon placing an order, companies may opt for payment via direct bank transfer. The payment is considered accepted, and the contract is concluded upon receipt of funds by Renski Sàrl.
       

6. Damage in Transit

In the event of obvious damage during transport, please report the issue to the deliverer as soon as possible and notify us immediately. Failure to make a prompt complaint does not affect your legal rights but helps us in asserting claims against the carrier or transport insurance.
 

7. Warranty and Guarantees

The statutory liability for defects applies unless otherwise stated.

For used goods, defects that occur after 2 months from delivery are excluded from claims. Claims within the first year can be made according to the statutory limitation period of two years from delivery.

These exclusions do not apply to:

  • Damage caused by us, our legal representatives, or vicarious agents related to injury to life, body, or health.

  • Cases of intentional or grossly negligent breach of duty, fraudulent intent, or violation of cardinal obligations.

  • Product liability law or agreed warranty promises.
     

8. Liability

As a reseller, we do not store or handle the products. Therefore, liability for product defects or any damage caused by the product lies solely with the manufacturer, Outlawz-Food AG.

In cases of slight negligence related to breaches of essential contractual obligations, our liability is limited to foreseeable damage typical to the contract.

Beyond this, claims for damages, particularly those arising from product defects or harm caused by the product, are excluded unless otherwise required by mandatory Swiss law.
 

9. Dispute Resolution

We are not obligated, nor willing, to participate in alternative dispute resolution proceedings before a consumer arbitration board. Any disputes arising from the contractual relationship between the client and Renski Sàrl will be governed by Swiss law.
 

10. Final Provisions

The legal relationship between the customer and Renski Sàrl is governed by Swiss substantive law. For natural persons, the place of jurisdiction is Lausanne or the customer’s place of residence. For legal entities, the exclusive place of jurisdiction is Lausanne.

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